Договор публичной оферты

Definition of terms:

LLC "MTI-SERVICE" - LIMITED LIABILITY COMPANY "MTI-SERVICE", EDRPOU code 39554115, registered office at 03067, UKRAINE, Kiev, BULEVARD Vaclav Havel, 9 ; e-mail: info@mti-service.com.ua

Website - Web site hosted on the Internet at the address mti-service.com.ua, including all of its webpages s .

Product - products, images and / or descriptions of which are posted on the site.

Service - services , images and / or descriptions of which are posted on the site.

P ublichnaya offer - directed indefinite number of persons public offering LLC "MTI-SERVICE" concerning the conclusion of an electronic contract for the sale of goods and services under the conditions specified Ltd. "MIT-SERVICE".

The user / buyer-person, viewing information on the Site and / or orders, and / or receives and / or reserves goods and spare parts using the technical means of the Site.

Recipient - the Buyer or a person who, on behalf of the Buyer, actually receives the goods / services / spare parts provided by the Carrier Company.

Order - duly completed and placed at the request of the Website user for the purchase of selected goods , services and spare parts.

Acceptance - actions of the User aimed at accepting the terms of this public offer .

Registration - filling out the appropriate form on the Site indicating the necessary data for identification.

Personal account page of the Site containing the history of orders / repairs of the User / Buyer made using the Site or in other ways and personal information specified during registration. The buyer's own office may also contain other information necessary to identify the user / buyer and to execute orders, the volume of which is determined by MTI-SERVICE LLC independently.

The hotline is one of the means of information support. Hotline telephone: 0 800 330 354. The hotline is open from 09:00 to 18:00 from Monday to Friday inclusive.

1. General Provisions

1.1. The information contained on this website, contains provisions offer to purchase and the goods or services, and is a public offer of LLC "MTI-SERVICE", addressed to an indefinite number of persons - users of the site.

1.2. Acceptance is the fact of registration of the User / Buyer on the website, which is the explicit intention of the User / Buyer to purchase the goods or services selected on the Website.

1.3. Acceptance by the user / buyer confirms his full and unconditional consent to all the terms and conditions of this public offering without any exceptions or limitations and confirms that he is familiar with its terms until an Acceptance is made .

1.4. The agreement is considered concluded from the moment of confirmation of registration.

1.5. Payment for goods or services was made exclusively in UAH by non-cash payment / cash upon delivery or receipt.

2. Product information service, price / service

2.1. The presented sample photos contain one or more types of goods of a specific article and textual information about the article, available sizes, unit cost, etc.

2.2. The cost of goods or services presented on the Website is indicated, including VAT.

2.3. The information posted on mti-service.com.ua is of an exclusively informative nature.

3. Ordering procedure

3.1. The user / buyer independently place an order for any product and service available for ordering on the Website.

3.2. In the absence of a service for ordering goods, the representative of MTI-SERVICE LLC is obliged to bring such information to the attention of the user / buyer via the link left by the user / buyer when registering on the Website.

3.3. In the absence of the ordered goods or services, the user / buyer has the right to replace it with a product of a similar model or cancel the order by calling the hotline number.

3.4. The user / buyer has the right to cancel the order by calling the hotline number.

4. Delivery of goods

4.1. Delivery of goods ordered on the site is carried out by delivery services on the territory of Ukraine in accordance with the conditions specified on the site in the section "Payment and delivery" or by receiving from the service specified in the order. Delivery is carried out at the expense of MTI-SERVICE LLC or the User by prior arrangement.

4.2. Together with the Order, the Buyer is provided with the documents provided for by applicable law.

4.3. After receiving the goods / apparatus, the buyer is obliged to check the goods for quantity, quality, assortment and completeness.

4.4. The fact of acceptance by the Buyer of services for goods is payment for goods / services.

4.5. If delivery of orders is carried out delivery service (now called "shipping companies"), by means of Acceptance is the first publicly th offer , the buyer fully and unconditionally agrees to the Terms of cargo shipping companies. The terms of such Rules can be found on the websites of the respective carrier companies.

4.6. The risk of accidental death and / or accidental damage to the goods is transferred to the Recipient from the transfer to him of the Order and the signature of the recipient I have the documents confirming the delivery of the Order .

5. Return of goods / services.

5.1. Return of goods of proper quality.

5.1.1. The return of goods and services of good quality is carried out in accordance with the Law of Ukraine "On Protection of Consumer Rights" No. 1023-XIIvid 05/12/1991 (as amended).

5.1.2. The buyer has the right to refuse the delivered goods of proper quality within fourteen (14) days from the date of receipt of the T Ovar only if the stored commodity type of consumer properties of the goods, factory th the pack as well , the label and the settlement document (electronic document, receipt, goods or cashier's check, ticket, coupon or other document confirming the receipt of funds, indicating the date of receipt).

5.1.3. The return of goods of good quality, the delivery of which was carried out by the shipping companies, is carried out at the expense of the buyer.

5.2. Return of goods of inadequate quality.

5.2.1. The warranty period of 90 calendar days from the date of sale is established for spare parts sold by MTI-SERVICE LLC. If deficiencies are identified within the established warranty period, consumers have the right to demand, in accordance with the procedure established by the Law of Ukraine "On Protection of Consumer Rights": 1) a proportional reduction in price, 2) free elimination of defects in goods / spare parts within a reasonable time; 3) reimbursement of costs for elimination of defects in goods / spare parts.

5.2.2. In the case of the return of spare parts, which has a significant drawback in accordance with the Law of Ukraine "On Protection of Consumer Rights" No. 1023-XIIvid 05/12/1991 (as amended), the deliveries of which were carried out by carrier companies, MTI-SERVICE LLC refunds the funds upon return goods.

5.2.3. Additional provisions to the procedure for the return of goods, the delivery of which was carried out by shipping companies, are indicated in the section of the site "Return of goods". 6. Rights and obligations of MTI-SERVICE LLC.

6.1. LLC "MTI-SERVICE" has the right:

6.1.1. Unilaterally suspend the sale of services and services for the delivery of goods , devices (refuse to order / sell and deliver goods , services ) if the user / buyer violates the terms of the public offer ;

6.1.2. At its own discretion, the prices for T ovars / spare parts / at the servant are unilaterally changed . In any case, the price of the goods \ Y servants \ W apchast she confirmed LLC "MTI-SERVICE" The order remains unchanged;

6.1.3. In the absence of the Goods \ Spare Parts \ Services ordered by the Buyer, the latter has the right to exclude the specified Goods \ Spare Parts \ Services for the Order / cancel the Buyer's Order, be sure to notify the Buyer about this by sending an appropriate e-mail to the email address specified by the Buyer during registration (or by calling the operator Call center to the phone number specified by the User / Buyer)

6.1.4. At its discretion, to unilaterally amend the terms of the public offer by posting it (publication) in a new edition on the Website. The amendments enter into force from the moment they are posted (published), unless another date of entry into force is additionally determined when they are published.

6.1.5. Publish on the Site information about promotional events and marketing activities that are or will be conducted by the Seller and / or third parties of the seller's partners. Also, under the terms of the Public Offer and the Privacy Policy, sent to the user's email address emails with information on the news s , advertising 's event 's , marketing s Activity s , other x commercially 's proposal x LLC "MTI-SERVICE";

6.1.6. Organization of delivery of orders with the involvement of third-party delivery services.

6.2. LLC "MTI-SERVICE" undertakes:

6.2.1. After the approval of the Order , we carry out duly completed and confirmed Orders ;

6.2.2. Taking it goods , services and spare s parts and in accordance with the registration of the order and the terms of publicly th offer ;

6.2.3. Check the quantitative and qualitative characteristics of services for packaging and preparation for delivery;

6.2.4. Under no circumstances disclose information about the personal data of users and buyers, passwords and other access data in accordance with the Security Rules posted on the Website;

6.2.5. Provide each User with the opportunity to refuse to receive advertising materials and other commercial offers of MTI-SERVICE LLC, sent by the latter to the email address specified during registration on the site.

7. Rights and obligations of the User / Buyer.

7.1. The user / buyer has the right to:

7.1.1. Sel irat products, composition lyat and Send lyat orders on the relevant pages of the site or by telephone;

7.1.2. To require the Company "MIT-SERVICE" of the conditions and obligations under Dunn th Visitor second offer ;

7.1.3. Refuse to receive advertising materials and other commercial offers of LLC "MTI-SERVICE", sent by the latter to the user's e-mail address.

7.2. The user / buyer undertakes:

7.2.1. By the time there was an Acceptance of this first public offer , read all of its terms;

7.2.3. Familiarize camping with information about the product \ Parts \ Services ( their description) , Kotor s placed s on the Web site as long as the order will not be made and shipped;

7.2.4. Correct cost sharing tit and get it Order , made in accordance with the terms and conditions are real first publicly nd offers s ;

7.2.5. When registering and (or) when placing an order, provide MTI-SERVICE LLC with the complete information required to deliver the order. The user / buyer is solely responsible for providing false information that has led to the inability to properly fulfill the obligations of MTI-SERVICE LLC to the Client / Buyer.

7.2.6. Upon receipt of the Order, make sure that the integrity and completeness of the T ovars / Ware parts by checking the contents of the Order . In case of damage or incomplete configuration of the goods \ W apasnyh parts - Entries amb all the difference in the Act , which, together with the Purchaser shall be signed by the person who will deliver the order

7.2.7. Read the Rules for the carriage of goods of the shipping companies until the Order is placed .

8. Responsibility of the parties. Dispute Resolution Procedure.

8.1. LLC "MTI-SERVICE" is not responsible for the quality of public communication channels and potential disruptions in the operation of data networks (including, but not excluding th , globally th network Internet) through which the access to the Site.

8.2. Any complaint or claim by the user / buyer must be published in writing. LLC "MTI-SERVICE" will take all necessary measures to satisfy the complaint / claim of the user / buyer, if such complaint / claim is justified and executed in accordance with the current legislation of Ukraine.

8.3. Any dispute, controversy or claim arising out of, in connection with this Agreement or in connection with it, including disputes relating to its performance, breach, termination or invalidity thereof shall be settled in an appropriate court in accordance with the substantive and procedural th law of Ukraine in accordance with the terms , by jurisdiction and jurisdiction .

9. Force majeure.

9.1. The Parties are exempt from liability for improper fulfillment of their obligations if such failure is a consequence of circumstances of an extraordinary nature, the appearance of which is not related to the will of the Parties, such as military actions, strikes, riots, accidents, natural disasters, changes in the legislation of Ukraine, as well as others. circumstances of an extraordinary nature that arose after the conclusion of this Agreement and directly affecting the fulfillment of the terms of this Agreement and which Parties could not fail to foresee, not warn.

9.2. The Party, in respect of which it has become impossible to fulfill obligations due to force majeure circumstances, immediately informs the other Party in writing about the occurrence of the above circumstances, and also within 30 (thirty) calendar days provide the other Party with confirmation of the force majeure circumstances. Such confirmation will be a relevant document issued by the authorized Chamber of Commerce and Industry of Ukraine or another duly authorized state body located at the place of force majeure.

10. Warning on collection and processing of personal data .

10.1. Upon acceptance of the agreement, the User / Buyer gives his consent to the collection and processing of personal data in accordance with the Law of Ukraine No. 2297-VI of June 1, 2010 "On the protection of personal data".

10.2. Any information received from the User / Buyer, never, under any circumstances will not be provided to third parties, except for the manufacturers and suppliers of devices with which Ltd. "MIT-SERVICE" entered into a sludge agreement and the cases stipulated by the current legislation of Ukraine.

10.3. The information provided by the user / buyer is used when placing the Order, as well as to provide the user / buyer with commercial offers of MTI-SERVICE LLC.

10.4. Personal information can be changed, updated or deleted at any time in the "Personal Account" section.

10.5. To provide the user / customer product information posted on this site LLC "MTI-SERVICE", we can is sent to the specified email address information messages.

10.6. The personal data of the user / buyer is processed in accordance with the Law of Ukraine No. 2297-VI of June 1, 2010 "On the protection of personal data" and the Security Rules specified in the section of the site "Security".

11. Other.

11.1. The provisions of the current legislation of Ukraine apply to the relationship between the user / buyer and MTI-SERVICE LLC.

11.2. Photos of goods contained on the pages of the Site may differ from the actual appearance of the product. Descriptions / specifications accompanying the product \ Spares and \ Y servants and do not claim to be a general ischerp yvayuschuyu information th and may contain typographical errors. To clarify information about the product, the user should contact for the number from the hotline.

11.3. LLC "MTI-SERVICE" can perform audio recording of conversations on the hotline using appropriate telecommunications equipment, provided that users / buyers are notified of the fact of audio recording by oral notification . Such a record can be made of "MIT-SERVICE" for the implementation of the latest m of their rights and legitimate interests, as well as to improve the quality of services and etc. LLC "MTI-SERVICE" is guided by the statement that the user / buyer who does not agree with the audio recording of the conversation cannot continue to communicate with the hotline operator after receiving the notification about the audio recording.

11.4. LLC "MTI-SERVICE" reserves the right to expand yat & Reduction amb commodity proposal submitted by th online.